ServiceCore
Enterprise Asset Management · EAM

Every physical asset, maintained on one record.

Vehicles, equipment, facilities and infrastructure — with lifecycle, preventive maintenance, work orders, warehouse and spare parts on one platform. The maintenance discipline IT has, for the assets that keep the business running.

Preventive
& corrective maintenance
Mobile
Field & warehouse ready
1
Record per asset, full history
Overview

What EAM looks like on ServiceCore

Not every asset is a laptop. Fleets, production equipment, facilities and infrastructure need maintaining, inspecting and accounting for — and when that work lives in binders and group chats, downtime is the result.

ServiceCore EAM brings physical assets onto one platform: lifecycle from purchase to disposal, preventive and corrective maintenance, work orders dispatched to field teams, warehouse stock and spare parts, contracts and suppliers. Planned maintenance runs on a schedule or on usage, and every job leaves a history tied to the asset.

It's the same engine that runs ServiceCore's IT and field operations, so maintenance, service processes and asset relationships sit together. You see not just what an asset is, but what it depends on, what it's cost, and what it's due.

Asset Lifecycle Management

Purchase to disposal, fully accounted for

Manage every enterprise asset across its life — procurement, ownership, usage, warranty and financial visibility, through to retirement and disposal. Categorize, track and govern centrally, with the full history retained on the record.

  • Procurement-to-disposal lifecycle
  • Ownership & assignment tracking
  • Warranty & usage tracking
  • Financial asset visibility
  • Asset categorization
  • Operational asset governance
Asset Lifecycle Management
Procure
Deploy
Maintain
Retire
Maintenance & Work Orders

Plan maintenance, dispatch the work

Preventive maintenance runs on a calendar or on usage, corrective maintenance opens when something fails, and both flow into work orders assigned to technicians. Track schedules, downtime, maintenance history and maintenance SLAs alongside the rest of the asset's life.

  • Preventive maintenance
  • Corrective maintenance workflows
  • Maintenance scheduling
  • Work order management
  • Technician coordination
  • Downtime & SLA tracking
Maintenance & Work Orders
Mia
Leo
Ada
Warehouse, Inventory & Spare Parts

The parts and stock behind every job

Multi-location warehouse and inventory management keeps stock visible, counting reconciled and spare parts ready. Minimum-stock thresholds and reorder visibility mean maintenance isn't held up waiting on a part that should have been on the shelf.

  • Warehouse inventory visibility
  • Inventory counting workflows
  • Spare part lifecycle management
  • Minimum stock thresholds
  • Multi-location inventory
  • Stock reconciliation
Warehouse, Inventory & Spare Parts
MacBook Pro
AST-1042
In use
Dell R740
AST-0931
Active
Dell U2720
AST-1198
In stock
Mobile & Barcode Operations

Run maintenance from the floor

An offline-capable mobile app handles asset queries, maintenance records, status updates, assignments and counts on the move, while QR and barcode scanning speed up field and warehouse work. The shop floor stops being a black box.

  • Mobile asset management
  • Mobile maintenance operations
  • QR & barcode scanning
  • Field asset visibility
  • Mobile approval workflows
  • Rapid inventory operations
Mobile & Barcode Operations
My jobs
Install · 9:00
Repair · 11:30
Check in
Inspection, Contracts & Reporting

Compliance, cost and control

Inspection and audit workflows keep checks and compliance on the record, contract and supplier management covers warranties and SLA-linked agreements, and real-time dashboards track maintenance KPIs, cost and utilization across the whole estate.

  • Inspection & audit workflows
  • Compliance & checklist management
  • Contract & supplier management
  • Maintenance KPI dashboards
  • Asset & lifecycle reporting
  • Multi-company administration
Inspection, Contracts & Reporting
1,284
Tickets / mo
96%
CSAT
Resolved per week6 wk
w1
w2
w3
w4
w5
w6
FAQ

Questions about EAM

EAM software manages an organization's physical assets — vehicles, equipment, facilities and infrastructure — including their maintenance, work orders, spare parts and lifecycle. ServiceCore EAM runs all of that on one platform, alongside service and IT operations.

Maintain the assets that keep you running.

Book a demo and we'll show preventive maintenance, work orders and warehouse management working as one operation.